1. Commitment SMS commitment to training is linked to the business objectives in accordance with the national investors in People standard which regularly reviews and takes appropriate action to promote education, training and development for all employees. SMS also assesses its investment in training and development by evaluation and continuous improvement methods.

  2. Training Plan   Individual Training and Development Reviews are held regularly to compare the skills of each employee with their future job requirements. Together with the business objectives, theses reviews form the training needs analysis for SMS.

  3. Evaluation SMS believes that the evaluation of training and development is as important as the training itself. Therefore the departmental managersare educated in evaluation techniques to ensure that all training is effective.

  4. Standards  Whenever possible, SMS links all training to National and International Standards.